Appliance Repair Services in NYC

High-end appliances, precise diagnostics, clean professional work.

OEM parts * 2-year warranty * Licensed & insured

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What We Service

Refrigerator
Range
Oven
Washer
Dryer
Dishwasher
Freezer
Wine Cooler
Ice Maker
Grill
Vent
Microwave

And More…

How It Works

1
Diagnosis $149

In-home diagnostic visit with testing and troubleshooting. We’ll explain the issue and provide a clear repair estimate. The $149 diagnostic fee is collected at the time of the visit.

2
Precision Repair

If you approve the estimate, we complete the repair using proper tools and genuine OEM parts when applicable. When you move forward with the repair, the $149 diagnostic fee is credited toward the final bill.

3
2-Year Warranty

Every completed repair is covered by a 1-year parts & labor warranty, so you’re protected after the job is done.

Problems We Fix

Not cooling / warm temps Fridge Not Cold, Freezer OK Water leaking Loud noise / buzzing Ice buildup / frost
Runs constantly Temperature swings Door not sealing Bad odors Error codes / lights

Not freezing Freezer thawing Soft ice / melting Heavy frost buildup Ice on back wall Door not sealing Runs constantly Too cold / overfreezing Loud noise Water leaking Ice maker not working Error codes / alarm

Not making ice Slow ice production Small / hollow cubes Water leaking Ice clumping / jammed No water fill

Not cooling Temp not stable Condensation buildup Frost buildup Loud noise / vibration Display not working

Gas burner won’t light Gas burner keeps clicking Oven not heating Oven takes too long to preheat Oven temperature not accurate Oven won’t turn on Smell of gas Oven door not closing Cooktop not working

Oven not heating
Oven takes too long to preheat
Oven temperature not accurate Oven won’t turn on
Broiler not working
Oven door won’t close
Oven door locked
Oven making noise
Oven keeps shutting off
Oven self-clean not working

Not draining Not cleaning well Leaking water Not drying Won’t start Not filling with water Making loud noise Bad smell Door won’t latch Stops mid-cycle

Not draining Not spinning Leaking water Won’t start Won’t fill with water Stops mid-cycle Door won’t lock Shaking / banging Making loud noise Bad smell / mildew

Not heating Drum not spinning Takes too long to dry Won’t start Stops mid-cycle No airflow Burning smell Making loud noise Overheating / shuts off Clothes still damp

Won’t ignite Low flame Not heating up Uneven heating Burner not working Gas smell Flare-ups Igniter keeps clicking Temperature won’t stay Deep cleaning needed

Why Clients Choose Us

Clear communication (call/text updates
Clean work (shoe covers / drop cloths)
Respect for NYC apartments (tight spaces, building rules)
Focus on long-term fixes (not “temporary patches”)
Professional tools & proper hardware
Straightforward pricing / no surprises

FAQ

The diagnostic fee is $149 for the first visit. If you proceed with the repair, the $149 is credited toward your total repair cost. We’ll confirm the final price after diagnosis and before any work begins.

Yes. We provide a 2-year warranty on labor and installed parts.

We specialize in high-end appliances and service many premium brands, including Sub-Zero, Wolf, Miele, Thermador, Viking, Bosch, Fisher & Paykel, Bertazzoni, and Gaggenau and other major high-end brands.

Yes — we use genuine OEM parts whenever available. If an OEM part is not in stock or not available, we’ll discuss the options with you and confirm everything before ordering or installing anything.

We service NYC. You can also check our Coverage Map page to confirm your exact service area.

Yes, appointments may be available on evenings and weekends depending on the schedule.

Service Area

firstlineappliance@gmail.com

+1 929 262 0287

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

9 am – 8:00 pm
9 am – 8:00 pm
9 am – 8:00 pm
9 am – 8:00 pm
9 am – 8:00 pm
9 am – 8:00 pm
closed

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